Privacy Policy

Last updated: July 2026

Introduction

This privacy policy explains how we collect, use, and protect personal information provided through this website and in the course of delivering our photography services.

Information We Collect

Information You Provide

When you submit an inquiry or book our services, we collect:

• Name and contact information (email address)
• Property address and details
• Service preferences and scheduling information
• Any additional details you choose to provide in inquiry forms

Information Collected Automatically

When you visit our website, we may collect:

• Browser type and version
• Operating system
• Pages visited and time spent on pages
• IP address and general geographic location
• Referral source

How We Use Your Information

We use collected information for the following purposes:

• Processing and responding to service inquiries
• Scheduling photography sessions and coordinating logistics
• Delivering completed photography files and related services
• Communicating about projects, updates, or account information
• Improving our website functionality and user experience
• Analyzing service usage patterns to enhance offerings

Legal Basis for Processing

We process personal data under the following legal grounds:

• Contract performance: Processing necessary to fulfill service agreements
• Legitimate interests: Business operations, service improvement, and fraud prevention
• Consent: Where explicitly provided for specific purposes
• Legal obligation: Compliance with applicable laws and regulations

Data Sharing and Disclosure

We do not sell or rent personal information to third parties. We may share information with:

• Service providers: Technical infrastructure, file hosting, and email delivery services that assist in operations
• Legal requirements: When required by law, court order, or governmental authority
• Business transfers: In connection with mergers, acquisitions, or asset sales (with notification provided)

Data Retention

We retain personal information for as long as necessary to fulfill stated purposes:

• Active client data retained throughout service relationship
• Inquiry data retained for 24 months after last contact
• Project files and correspondence retained for 36 months for operational purposes
• Accounting records retained as required by UK law

Your Rights

Under UK GDPR, you have the following rights:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate information
• Erasure: Request deletion of your data under certain circumstances
• Restriction: Request limitation of processing activities
• Portability: Receive your data in structured, machine-readable format
• Objection: Object to processing based on legitimate interests
• Withdraw consent: Where processing is based on consent

To exercise these rights, contact us at [email protected]

Cookies and Tracking

Our website uses cookies to enhance functionality and analyze usage. See our Cookie Policy for detailed information about types of cookies used and how to manage preferences.

Security Measures

We implement appropriate technical and organizational measures to protect personal data:

• Encrypted data transmission via HTTPS
• Secure file storage with access controls
• Regular security assessments and updates
• Limited employee access based on role requirements

While we strive to protect information, no internet transmission is completely secure. You share information at your own risk.

International Data Transfers

Our services operate primarily within the United Kingdom. If data is transferred outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If we become aware such data has been collected, we will delete it promptly.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in practices or legal requirements. Material changes will be communicated via website notice or direct contact where appropriate.

Contact Information

For questions about this privacy policy or our data practices, contact:

Email: [email protected]

Address: Studio 14, Riverside Business Centre, 42 Merchant Street, Bristol BS1 3NX, United Kingdom

Supervisory Authority

You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.